Customer Support Associate

You are being recruited as a customer support executive for the calling team at Sony Enterprises in Amritsar. Your responsibilities will include: - Handling customer queries and providing assistance over the phone - Resolving customer issues effectively and efficiently - Maintaining a high level of customer satisfaction - Working in coordination with the sales team to achieve targets - Updating customer information in the database accurately To excel in this role, you should possess the following qualifications: - A minimum of 6 months to 1 year of experience in sales, customer handling, call center roles, or related fields - Good communication skills, both verbal and written - Customer-oriented mindset with strong soft skills - Proficiency in MS Office applications - Excellent customer service abilities - Ability to work effectively under pressure Sony Enterprises is a renowned company known for its commitment to customer satisfaction and employee growth. Joining our team will provide you with a platform to enhance your skills and contribute to our success. If you are interested in this opportunity, please contact our HR team at 8146440010. This is a full-time or part-time job with evening shifts and weekend availability. A performance bonus is also provided based on your achievements. Preferred qualifications for this position include a Bachelor's degree, 1 year of total work experience, and 1 year of customer service experience. Proficiency in English and Hindi languages is also preferred. The work location is in person at Amritsar. We look forward to welcoming you to our team at Sony Enterprises and working together to deliver exceptional customer support services.,