60 Customeroriented Jobs

As a Customer Support Executive for US & Europe Markets, your main goal will be to provide excellent customer satisfaction by contacting customers through emails, social media, and calls in a professional manner. You should possess good listening skills and the ability to multitask effectively. Responsibilities: - Understand the products and services provided by the company - Support customers through email ticketing system, social media, and phone calls - Resolve customer complaints and queries - Provide detailed information to customers - Maintain records of each phone call for future reference - Conduct training sessions for new employees to enhance their skills - Offer exceptional custom...

Job Description: You have an opportunity to join the Inflow team and contribute to their success. You will be involved in working with Information and Communications Technology (ICT) distribution companies or System Integration companies. It is essential to have hands-on and Pre-Sales experience in any UCC solution. Additionally, possessing expertise or certification in UCC products & solutions from Inflow Technologies vendor list will be beneficial. Your communication, presentation, and interpersonal skills will play a crucial role in this role. Being customer-oriented, having problem-solving skills, and being able to multitask are important traits for this position. Key Responsibilities: -...

As a Customer Service Representative for the Inbound Service Team in an International Voice Process, your primary responsibility will be to handle inbound and outbound calls from international customers. Your goal is to provide accurate and timely resolutions, ensuring customer satisfaction through effective communication and problem-solving skills. You will address customer inquiries, complaints, and service requests professionally and courteously, assisting with product information, billing issues, account updates, and troubleshooting. It is crucial to maintain detailed records of customer interactions in the CRM system and adhere to company policies and guidelines to ensure service qualit...

You will be joining a dynamic and growing family group representing the Audi and Volkswagen brands in the grand Sud-Ouest region. Your expertise in automotive mechanics will be crucial in handling vehicle repair interventions and mechanical issue troubleshooting effectively. Your role will be based at the Volkswagen dealership in Mrignac. - Performing all preventive and corrective maintenance interventions on vehicles - Replacing defective parts - Conducting diagnostics on vehicles - Referring to technical documentation and following manufacturer processes - Adhering to quality procedures within the company - Providing technical advice to customers and reception teams as needed - Experience ...

As an Embedded Program Manager for New Product Development (NPD) in the Process Industry, your role involves outlining and planning all aspects of project work, including budget, timelines, and team management. Your strong communication skills will be crucial for effective collaboration with various teams. Additionally, your ability to anticipate and address issues promptly during project completion is essential. Key Responsibilities: - Lead a multi-functional engineering team of over 50 members to develop and support Clients Flow Controls products. - Supervise the design, development, and testing of embedded systems for new products. - Collaborate with cross-functional teams, including hard...

Role Overview: As a Sales Team Leader at Tanishq Jewellery, you will lead and motivate a team of sales professionals to achieve and exceed sales targets. Your key responsibilities include: - Providing guidance and support to the sales team to ensure they meet individual and team targets - Conducting regular training sessions to enhance product knowledge and improve selling skills - Monitoring sales performance and implementing strategies to drive sales growth - Handling customer escalations and ensuring high levels of customer satisfaction - Collaborating with the management team to develop sales strategies and plans Qualification Required: To excel in this role, you will need: - Previous ex...

As a Technical Support Advisor, you will provide first-class support for consumer clients who need help with various IT products. Your main responsibilities will involve achieving first-call resolution of common problems like installations and connectivity issues. You will also need to remotely set up customer devices and subtly suggest upsell recommendations during support sessions. Key Responsibilities: - Provide first-class technical support for consumer clients - Achieve first-call resolution of common IT problems - Remote setup of customer devices - Make subtle upsell recommendations during support sessions Qualifications Required: - Tech-savvy with a customer-oriented mindset - Excelle...

As the Assistant Manager-Pre Sales at Markem-Imaje, you will play a crucial role in supporting sales productivity and deal closure by securing the technical close in complex solutions. Your main responsibilities include collaborating with Sales and Technical Service teams to ensure proposed deals offer technical solutions that effectively address customer needs and are endorsed by key customer technical decision-makers. Your key responsibilities will include: - Providing appropriate solutions to customers to ensure a right first-time solution, including accurate pre-installation and handover data. - Validating applications and conducting feasibility studies for potential applications, demons...

You will be joining D.R.SHARE & STOCK BROKERS PVT LTD in Chandigarh as a Client Relationship Manager. Your main responsibilities will include managing client portfolios, fostering strong relationships, addressing client inquiries, and providing financial advice tailored to meet client objectives. Key Responsibilities: - Demonstrate excellent communication and interpersonal skills - Utilize strong analytical and problem-solving abilities - Apply knowledge of financial products and services - Maintain a customer-oriented approach and collaborate effectively within a team - Possess a Bachelor's degree in Finance, Business Administration, or a related field - Work closely with internal teams to ...

As a customer-oriented individual with a drive to achieve goals and maintain a great customer experience, you will be responsible for suggesting forward-thinking ideas to promote our brand and working closely with clients to understand their needs. Your excellent communication abilities and negotiation skills will be key in this role. - Work with key accounts to provide product solutions, develop new business, and ensure satisfaction - Serve as the primary day-to-day liaison with assigned clients and maintain positive ongoing relationships - Manage multiple projects simultaneously while interfacing with different internal and external contacts To qualify for this role, you should have: - Bac...

As a Customer Support Executive for the Inbound Voice Process in Bhubaneswar, your primary role will involve handling inbound/outbound customer calls, resolving queries, providing accurate information, documenting interactions, and escalating issues as needed. Your focus will be on maintaining customer satisfaction and supporting team targets. Key Responsibilities: - Handle inbound/outbound customer calls - Resolve queries and provide accurate information - Document interactions and escalate issues as needed - Maintain customer satisfaction and support team targets To be eligible for this role, you should be a fresher or have a minimum of 6 months of BPO experience. Strong communication skil...

You are being recruited as a customer support executive for the calling team at Sony Enterprises in Amritsar. Your responsibilities will include: - Handling customer queries and providing assistance over the phone - Resolving customer issues effectively and efficiently - Maintaining a high level of customer satisfaction - Working in coordination with the sales team to achieve targets - Updating customer information in the database accurately To excel in this role, you should possess the following qualifications: - A minimum of 6 months to 1 year of experience in sales, customer handling, call center roles, or related fields - Good communication skills, both verbal and written - Customer-orie...

As a Service Desk Technician, your role involves providing first-level technical support to end-users through various channels such as phone, email, and in-person. You will be responsible for assessing and qualifying requests, diagnosing and troubleshooting hardware, software, and network issues, as well as assisting with the installation, configuration, and maintenance of computer systems and peripherals. Your duties also include processing demands, resolving incidents following procedures, and recording incidents/service requests using the ticketing system. It is important to ensure timely resolution of incidents in line with service level agreements (SLAs) and to escalate complex issues t...

As a Sales Order Owner at Tetra Pak, you will be the central point of contact for managing processing and packaging equipment orders, ensuring smooth and timely execution from order validation to delivery. Your responsibilities will include: - Serving as the primary contact for all activities related to orders, collaborating with shipping coordinators to deliver world-class service. - Engaging daily with colleagues across different departments to foster teamwork and shared success. - Supporting forecast netting in cooperation with Demand Management to contribute to accurate planning and customer satisfaction. - Participating in key product development projects to ensure order management proc...

As a part of Bain & Company, a distinguished international management consultancy firm, your role will be on the Global CRM Team based at the Gurgaon, India office of Bains Global Business Services. You will be supporting the firm's utilization of a Salesforce CRM system and leading a Support Hub for the global CRM team. Your responsibilities will include providing tactical training for CRM users, offering end-user support through the helpdesk, and ensuring a comprehensive understanding of CRM functionality and related applications through end-user training. Your key responsibilities in this role will involve: - Driving tactical training initiatives for CRM user adoption - Providing onboardi...

Role Overview: As a Life Insurance Agent, your primary responsibility will be to sell life insurance policies to individuals based on their specific needs and financial goals. You will need to explain different types of life insurance coverage, such as term life, whole life, and universal life, to clients in a clear and understandable manner. Building and maintaining relationships with potential and existing clients is crucial to ensure their insurance needs are met over time. Conducting thorough financial assessments to determine appropriate coverage amounts for each client will also be part of your role. Key Responsibilities: - Sell life insurance policies to individuals based on their spe...

Role Overview: As a Wealth Manager for Mutual Funds at D.R SHARE & STOCK BROKERS PVT LTD in Chandigarh, your primary responsibility will be managing client portfolios, fostering strong client relationships, addressing client inquiries, and providing financial advice tailored to meet client objectives. Key Responsibilities: - Demonstrate excellent communication and interpersonal skills - Leverage strong analytical and problem-solving abilities - Possess knowledge of various financial products and services - Be customer-oriented - Collaborate effectively with internal teams to ensure a seamless client experience Qualification Required: - Bachelor's degree in Finance, Business Administration, o...

As an Event Manager at Pratush Web Infotech Pvt. Ltd., you will be responsible for planning, coordinating, and executing various events such as promotional, corporate, and branding activities. Your role requires a strong passion for organizing memorable events, exceptional coordination skills, and effective management of internal and external stakeholders to ensure successful events align with the company's objectives. Key Responsibilities: - Plan, organize, and execute different types of events - Collaborate with marketing, sales, and design teams to align event objectives with business goals - Manage event budgets, timelines, and logistics - Coordinate with vendors, venues, and suppliers -...

Role Overview: You should possess good communication and interpersonal skills to effectively interact with others. It is essential to have a hands-on understanding of AV, security, and automation products. Being tech-savvy with a customer-oriented approach is necessary for this role. You should be able to troubleshoot minor technical issues on the spot. Additionally, being well-organized and detail-oriented is important to ensure the center is visitor-ready at all times. Key Responsibilities: - Demonstrating products such as Interactive Displays, Active LED, Speakers, Cameras, VMS, Crestron systems, Door Locks, VDPs, and more. - Ensuring that all products are fully operational, well-maintain...

Role Overview: As an IT Executive in the healthcare setting, your primary responsibility will be to provide technical support and assistance. You will work on troubleshooting technical issues, maintaining IT systems, and ensuring the smooth operation of the IT infrastructure within the healthcare organization. Collaboration with other departments to understand their IT needs and provide suitable solutions will also be an essential part of your role. Key Responsibilities: - Provide technical support and assistance in a healthcare setting - Troubleshoot technical issues and maintain IT systems - Ensure the smooth operation of the IT infrastructure within the healthcare organization - Collabora...

You are passionate about providing exceptional guest service and thrive in a fast-paced environment. Mercure Chennai Sriperumbudur is seeking a Guest Service Associate-Front Office to join their dynamic team. As a key member of the front office staff, you will play a crucial role in ensuring a positive experience for the guests. **Role Overview:** - Welcome guests in a friendly and professional manner - Provide outstanding customer service by responding to guests" inquiries and requests promptly - Handle guest check-ins and check-outs efficiently - Maintain an organized front desk area **Key Responsibilities:** - Greet and welcome guests as soon as they arrive at the hotel - Respond to guest...

As a member of our team, you will play a crucial role in managing and coordinating 3PL operations, warehouse management, and ensuring the timely processing of GRR for on-time delivery of parts. Reporting to the Inbound Logistics Manager, your responsibilities will include material planning and control, inventory management, transport management, 3PL coordination, system operations, and more. To excel in this role, you should have a minimum of 3 years of logistics experience, a strong understanding of supply chain processes, and proficiency in English, Hindi, and Marathi. Knowledge of IT tools like ERP systems, MS-Excel, and Word is essential, with a preference for a background in production ...

As a Junior Service Desk Technician, you will be responsible for providing first-level technical support to end-users through various channels such as phone, email, and in-person. Your key responsibilities include: - Assessing and qualifying user requests - Diagnosing and troubleshooting hardware, software, and network issues - Assisting with the installation, configuration, and maintenance of computer systems and peripherals - Processing and executing demands/resolving incidents following existing procedures - Recording, tracking, and documenting incidents/service requests using the ticketing system - Ensuring timely resolution of incidents in accordance with service level agreements (SLAs)...

As a valued member of SolarEdge, a global leader in smart energy technology, you will play a crucial role in shaping the future of clean, green energy. With a strong commitment to innovation and sustainability, SolarEdge offers a dynamic work environment where you can hone your skills and contribute to a brighter tomorrow. **Role Overview:** You will be responsible for creating a demand plan for CMs production, inventory planning of the Company's finished goods globally, controlling finished goods shipments, coordinating with supply chain and sales teams, analyzing inventory reports, and defining BI and other IS tools. **Key Responsibilities:** - Create a demand plan for CMs production - Con...

As a Sales Officer at our company based in Kochi, your role will involve identifying potential customers, generating leads, and visiting clients to promote our products and services. You will be responsible for building and maintaining strong relationships with both existing and new clients. Additionally, conducting market research to understand customer needs, competitors, and market trends will be a key part of your responsibilities. Key Responsibilities: - Identify potential customers and generate leads to achieve sales targets. - Visit clients/customers to promote company products and services. - Build and maintain strong relationships with existing and new clients. - Conduct market rese...