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Customer Support Associate

SARA INFOTECH

4 Lacs

Chennai

Posted:23 hours ago

Job Description

Job Description – Tamil Voice Process Executive

Job Title: Customer Support Executive – Tamil Voice Process

Job Type: Full-time

Experience: Experienced candidates can apply.

Job Responsibilities

  • Handle incoming and outgoing customer calls in Tamil.
  • Understand customer queries and provide appropriate solutions.
  • Explain products, services, and company policies to customers.
  • Resolve customer complaints professionally.
  • Maintain accurate customer records in the company system.
  • Achieve call quality and customer satisfaction targets.

Required Skills

  • Good communication skills in Tamil.
  • Basic English communication skills, if required.
  • Active listening and problem-solving skills.
  • Basic computer knowledge.
  • Patience, a positive attitude, and willingness to learn.

Eligibility

  • Minimum qualification: 10th, 12th, or any degree, depending on company requirements.
  • Willingness to work in rotational shifts, if required.

Pay: Up to ₹35,000.00 per month

Work Location: In person

Skills Required

Customer Support Tamil Voice Process Customer Queries Customer Complaints Call Quality Customer Satisfaction Customer service Voice process (calls) Communication Business English Problem solving

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Job Type

Full Time

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SARA INFOTECH

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