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Customer Support Associate

Pristyn Care

1 - 3 years

2 - 4 Lacs

India

Posted:23 hours ago

Job Description

Job Summary

We are looking for an Associate – MD Team to manage and strengthen relationships with doctors, drivedoctor engagement, referrals, and business growth. The role requires strong communication,relationship-building, follow-up, and ownership of assigned doctors.

Doctor Management & Relationship Building
● Manage relationships with assigned doctors and key stakeholders.

● Build strong, long-term relationships to drive engagement and referrals.

● Conduct regular meetings, calls, and follow-ups with doctors.

● Understand doctor requirements and ensure timely resolution of concerns.

● Drive doctor acquisition, activation, engagement, and retention.

● Identify opportunities to strengthen doctor partnerships and generate business.

● Coordinate with internal teams for smooth execution and issue resolution.

● Maintain regular MIS and track doctor engagement, referrals, and individual targets.

Requirements

● 1–3 years of experience in Doctor Relationship Management, Business Development, Sales, Key AccountManagement, or similar roles.

● Healthcare/hospital experience preferred.

● Strong communication and relationship-management skills.

● Target-oriented with strong follow-up and ownership.

● Good Excel/MIS skills will be an added advantage.

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Food provided
  • Health insurance
  • Provident Fund

Application Question(s):

  • Current in hand salary
  • Expected in hand salary

Work Location: In person

Skills Required

Customer Support Strong Communication Relationship Building Follow UPS Issue Resolution MIS Relationship Management Business Development Sales Healthcare Excel Health Insurance

Job Type

Full Time

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