Customer Support Associate

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Essence Studios

1 years

1 - 2 Lacs

India

Posted:9 hours ago

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Job Description

Job Description:

Responsibilities

Resolving customer queries, complaints or requests on daily basis on calls, chats and emails.
Able to build Productive relationships and communicate daily with customers in a Professional manner
Actively attend inbound calls from customers of the Company.
Actively engage in cold calling to reach out to Potential clients
Gather customer feedback and share it with our Product, Sales and Marketing teams.

Skills Required

Minimum of 1 year experience as a Customer Support
Associate or similar Customer Support role Excellent verbal and written communication skills

•Ability to demonstrate Patience when handling complex

queries and challenges

•Proficiency in MS Excel\Google Sheets Job Description

Job Type: Full-time

Application Question(s):

What is your Current CTC?
Salary Expectations ?
Notice Period in days

Pay: ₹10,000.00 - ₹18,000.00 per month

Work Location: In person

Skills Required

Customer Support Customer Queries Inbound Calls Cold Calling Product Sales Marketing MS Excel Google Sheets Customer service Voice process (calls) Lead generation and prospecting Excel

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Job Type

Full Time

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Customer Support Associate