Posted:1 day ago|
Platform:
On-site
Full Time
Job Title: Customer Service Executive
Location: Ground Floor, Chinar Incube Business Center, Hoshangabad Road, Bhopal
Company: Magnum Group
Job Summary:
We are looking for a dynamic and customer-focused Customer Service Executive to join our growing team at Magnum Group. The ideal candidate will be responsible for delivering exceptional service experiences to customers by addressing inquiries, resolving complaints, and providing accurate information about our products and services.
Key Responsibilities:
Handle inbound and outbound customer calls in a professional and courteous manner
Resolve customer queries and complaints efficiently
Maintain accurate records of customer interactions
Provide information about products, services, and policies
Follow up on customer interactions to ensure satisfaction
Meet quality assurance standards and KPIs
Eligibility Criteria:
Graduate in any discipline
Minimum 6 months of experience in a customer service role (mandatory)
Excellent communication and interpersonal skills
Ability to handle pressure and multitask effectively
Proficiency in English and Hindi
Salary & Benefits:
Salary: ₹16,000 + ₹1,000 (Performance Incentive)
Training Stipend: ₹7,500 (During 15 days training period)
Professional work environment
Growth and development opportunities
How to Apply:
Call: 7869466518
Email: anamika.saxena@magnumgroup.co.in
For walk-ins, visit us at:
Ground Floor, Chinar Incube Business Center, Hoshangabad Road, Bhopal
Job Type: Full-time
Pay: ₹16,000.00 - ₹17,000.00 per month
Expected Start Date: 31/08/2025
Magnum Group Bhopal
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