Customer Support Associate - International Banking - Chat Support

We are hiring for International Banking Chat Process!

HR Recruiter (Reference):

Position:

Job Title:

Job Category:

Reporting to:

Role Description:

A CSA in this role is responsible for processing data with high accuracy and pace in a specified format while adhering to the prescribed SLA.

Operational.

Roles & Responsibilities:

• Ensure that the computerized records are captured accurately and maintained in prescribed manner.
• Checks the data received from the client for complete details.
• Re-enters the given data into a client specified format.
• Solicits and compiles information and data related to processing activities.
• Uses PC application and functions, such as Excel, Word or PowerPoint or client specified mainframes to update and load data sets.
• Works efficiently towards achieving the SLA based on the project requirement and meets the specified quality standards
• Assures protection of the systems and data by performing at least one system back up per day.
• Generates statistical and data reports as required
• Examine and evaluate document contents to ensure accuracy and to correct inconsistencies
• Maintaining confidentiality, verifying information, building a physical filing system, backing up data and updating data entry software

Minimum Eligibility:

1. Minimum 1 year of experience in banking Sector

2. Education / Qualifications:

   Graduate / Undergraduate with experience in banking sector can apply.
3. Both domestic and international banking experience can apply.

Shift:

Note:

• Share your resume to the below mentioned

  WhatsApp number

  or to the

  Email ID

  with the subject of "

  Naukri - International Banking Process - (Your name)

  "
• Resumes without Subject will not be taken into consideration.

Contact:

Abhilash CB

8754145298

abhilash.cbb@firstsource.com

You can refer your friends as well!!

Disclaimer:

Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or abhilash.cbb@firstsource.com