Posted:9 hours ago|
Platform:
On-site
Full Time
Job description:
What You’ll Do
Be the dedicated relationship partner for VIP Shaadi members post-sale
Understand member preferences and help identify their ideal match
Call and connect with high-quality prospects on behalf of the member
Set up mutually consented meetings between potential matches
Ensure timely renewals and proactive engagement throughout their journey
Guide, counsel, and support the member like a true partner in their search
Maintain high service standards, timely resolutions & meticulous documentation
Handle escalations with grace, maturity, and solutions-focused thinking
Respect diverse traditions, preferences, and cultural nuances in every interaction
Always go above and beyond to deliver the VIP promise
What You Bring to the Table
1+ year of experience in customer service, client servicing or relationship management
A natural passion for people, relationships & making customers smile
Strong attention to detail + excellent organizational skills
High emotional intelligence and empathy
Infinite patience + persuasive communication
Clear, confident communication in English + any Indian language
Self-motivated and committed to exceeding customer expectations
Why Join Us
Work with India’s leading matchmaking brand
Be a part of exclusive high-impact journeys for premium members
Learn, grow & thrive in a high-energy, customer-first culture
Every day is different, meaningful, and full of real human stories
Job Type: Full-time
Pay: ₹20,000.00 - ₹35,000.00 per month
Work Location: On the road
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