Customer Support Associate

1 years

3 - 5 Lacs

Posted:2 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Urgent Hri

Job Description:
We are hiring experienced professionals for our International Voice Process – Customer Support team. The ideal candidate should have excellent communication skills and prior experience handling international customers over voice calls.

Key Responsibilities:

  • Handle inbound and outbound calls from international clients
  • Resolve customer queries effectively and professionally
  • Maintain call logs and provide accurate information to customers
  • Adhere to quality standards and meet performance targets

Requirements:

  • Language Proficiency: Excellent verbal and written communication skills in English
  • Qualification: Graduate in any discipline
  • Experience: Minimum 1 year of experience in an international voice process (mandatory)
  • Work Hours: Comfortable with night shifts and rotational offs
  • Strong problem-solving and interpersonal skills
  • Ability to thrive in a fast-paced, customer-focused environment

Perks & Benefits:

  • Fixed night shift allowance
  • Performance-based incentives
  • Growth opportunities within the organization
  • One-way commuter assistance other way shuttle

Job Type: Full-time

Pay: ₹350,000.00 - ₹550,000.00 per year

Benefits:

  • Paid time off

Schedule:

  • Night shift
  • Rotational shift
  • UK shift

Supplemental Pay:

  • Performance bonus

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

Speak with the employer
+91 8237126157Expected Start Date: 31/07/2025

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