Customer Support Associate

Role Overview: As a Customer Support Associate (CSA) for the International Voice and Backend Process at Pune - Kharadi location, your main responsibility will be handling customer queries and providing support through both voice and backend channels. You will have the chance to work in a dynamic environment where you will interact with international customers. The salary for this position ranges from 25,000 to 35,000 based on your experience. The interview process will consist of two rounds conducted in-office at the Kharadi, Pune location. Key Responsibilities: - Handling customer queries through both voice and backend channels. - Interacting with international customers. - Salary range from 25,000 to 35,000. - Two-round interview process conducted in-office at Kharadi, Pune location. Qualifications Required: - Graduates with excellent verbal communication skills in English. - Age criteria of not being more than 35 years old. Additional Details: - Company-provided cab facilities for convenience. - Full-time and permanent position suitable for freshers. - Benefits include a flexible schedule, food provision, health insurance, life insurance, paid sick time, paid time off, and Provident Fund. - Work schedule may include evening shifts, fixed shifts, Monday to Friday shifts, night shifts, rotational shifts, and US shifts. - Fluency in English is required as the primary language of communication. - Work location is in person at Pune - Kharadi office. - Challenging yet rewarding opportunity in customer support. If interested, you can apply by sharing your updated resume at info@fitb.in or by contacting Harshvardhan at +91 6280085970.,