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Customer Support Associate (BPO)

0 years

0 Lacs

Pune Maharashtra India

Posted:2 weeks ago| Platform: Linkedin logo

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Skills Required

support chat resolve communication typing

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Location:

Salary:

Education:

Experience:

Shift:


Key Responsibilities:

  • Handle customer queries via phone, email, or chat in a professional manner
  • Resolve complaints efficiently to ensure customer satisfaction
  • Maintain records of customer interactions and transactions
  • Follow communication procedures, guidelines, and policies
  • Escalate unresolved issues to the appropriate internal teams


Skills Required:

  • Excellent communication skills (verbal and written)
  • Good problem-solving and interpersonal skills
  • Basic computer knowledge and typing speed
  • Ability to work in a team and under pressure

Perks & Benefits:

  • Fixed salary with incentives (if applicable)
  • On-the-job training
  • Growth opportunities within the organization


How to Apply:

Send your resume to aakash.sharma@apex1team.com or DM for more details.

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