0 years
2 - 3 Lacs
Posted:4 weeks ago|
Platform:
On-site
Full Time
Responsibilities (Travel Required)
- Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs
- Manage customer expectations of response time, issue resolution and quality support
- Generate report on need basis
- Technical Support
Technical Skills
Basic knowledge of SQL
Language : English, Tamil
Job Type: Full-time
Pay: ₹20,000.00 - ₹28,000.00 per month
Work Location: In person
Botree Software International Pvt Ltd
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