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Customer Support Executive/ Application Suppport

0 years

0 Lacs

Delhi

Posted:1 week ago| Platform:

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Skills Required

support resolve service report

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities (Hindi Language Mandatory) - Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs - Manage customer expectations of response time, issue resolution and quality support - Generate report on need basis - Technical Support Technical Skills Basic knowledge of SQL Language : Hindi, English, Tamil Job Type: Full-time Pay: ₹15,000.00 - ₹28,000.00 per month Schedule: Day shift Work Location: In person

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