Customer Support

0 - 4 years

0 Lacs

Posted:20 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Telesales Executive at SMBXL, your role will involve contacting potential or existing customers to make them aware of our SaaS products. Your fluency in Hindi and excellent communication skills will be essential in effectively communicating with the customers. Your problem-solving abilities, patience, and empathy will help you address customer queries and concerns. Working under pressure while maintaining attention to detail will be crucial for success in this role. Key Responsibilities: - Contact potential or existing customers through telecalling to introduce SMBXL SaaS products - Update customer information accurately in relevant systems such as CRM and MS Office Qualifications Required: - Minimum 6 months to 4 years of experience in telecalling or sales - Fluency in Hindi for effective communication with customers - Knowledge of customer service principles - Ability to work under pressure with attention to detail,

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