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ABM Technomatrix
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Customer Support

Customer Support

ABM Technomatrix

0 - 4 years

0 Lacs

kolkata west bengal

Posted:9 hours ago| Platform: Shine logo

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Skills Required

customer support customer care excellent customer support services

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Care Executive at our multinational BPO located in Kolkata, you will play a crucial role in providing excellent customer support services. You will be a valuable member of our dynamic team, contributing to our collective growth and success. Key Responsibilities: - Responding to customer inquiries and resolving issues in a timely and professional manner. - Providing information to customers about products or services. - Handling customer complaints and escalations with empathy and efficiency. - Maintaining customer records and updating information as needed. - Collaborating with team members to ensure customer satisfaction and retention. Qualifications Required: - Excellent communication skills, both verbal and written. - Strong problem-solving abilities and a customer-focused mindset. - Ability to work well under pressure and in a fast-paced environment. - Prior experience in customer service or a related field is a plus. - Proficiency in relevant computer applications. Join us in our mission to deliver outstanding customer support and be a part of our success story by applying for the Customer Care Executive position today!,

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Customer Support