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Soul Ai
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Customer Success Manager (Freelancer)

Customer Success Manager (Freelancer)

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Soul Ai

4 - 8 years

6 - 10 Lacs

chennai

Posted:13 hours ago| Platform:

Apply

Skills Required

freelancing sales account management data entry operation data entry business development retail sales photoshop cross selling marketing site supervision civil engineering content writing site engineering construction selling direct sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

About UsSoul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS

We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more

Based in Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact

As a Customer Success Manager, you will build relationships with clients to ensure they are getting the most value from our products

You will work closely with customers to resolve issues, provide training, and help them achieve their goals

Key Responsibilities:

Manage customer relationships and ensure satisfaction with our products/services

Onboard new customers and provide training and support

Act as the customers advocate, resolving issues and recommending solutions

Monitor customer health metrics and identify opportunities for improvement

Collaborate with product and sales teams to ensure customer needs are met

Key Qualifications:

Experience in customer success, account management, or a similar role

Excellent communication, problem-solving, and relationship-building skills

Knowledge of customer success metrics and tools (e
g, CRM software)

Ability to work cross-functionally with product, engineering, and sales teams

Why Join Us

Competitive pay (Up to ‚1200/hour)

Flexible hours

Remote opportunity

NOTEPay will vary by project and typically is up to Rs

1200 per hour (if you work an average of 3 hours every day that could be as high as Rs 90K per month) once you clear our screening process

Shape the future of AI with Soul AI!

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Customer Success Manager (Freelancer)