Customer Success-Life Insurance

As a Customer Success Associate at our company, you will play a crucial role in supporting our domestic Health, Motor, and Life Insurance processes. Your primary focus will be on engaging with customers to ensure their satisfaction and contribute to business growth. You should possess excellent communication skills in both English and Hindi to effectively interact with customers. **Key Responsibilities:** - Handle customer interactions via call, email, or chat with professionalism and empathy. - Assist customers with queries related to insurance products such as Health, Motor, and Life. - Provide accurate product information and ensure customer satisfaction. - Identify customer needs and recommend relevant insurance solutions. - Maintain customer records and ensure timely follow-ups. - Collaborate with internal teams to address customer concerns. - Meet performance metrics including quality, productivity, and compliance. **Qualifications:** - Graduation in any discipline is mandatory. **Additional Details:** Our company welcomes both freshers and experienced candidates for this role. While prior experience in insurance operations, customer service, or sales is preferred, individuals with a strong sales acumen will also be considered. Join us as a Customer Success Associate to make a difference in the insurance industry and deliver exceptional service to our valued customers.,