Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Pune
>
Padcare Labs
>
Customer Success Associate

Customer Success Associate

Padcare Labs

12 - 17 years

2 - 6 Lacs

Pune

Posted:4 days ago| Platform:

Apply

Skills Required

Relationship management Manager Client Servicing Excel Sales Client retention Account management Retention strategies Sanitary Monitoring CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role overview and Key responsibilities:

Own the renewals lifecycle for assigned clients from initial outreach to closure.

Track and monitor upcoming contract expiries using CRM and internal tools.

Collaborate with the sales, finance, and operations teams to align pricing, timelines, and service expectations.

Send timely renewal communication and follow-ups via emails, calls, and meetings.

Address client queries, concerns, or escalations related to the renewal process.

Coordinate with documentation, invoicing, and legal teams for smooth PO and agreement processing.

Maintain accurate and up-to-date records of renewal statuses and forecasts.

Identify opportunities for service upsell or cross-sell during renewal conversations.Provide inputs for client retention strategies based on feedback and insights.
Requirements
What we are looking for:

Bachelordegree in Business, Sales, Marketing, or a related field.

12 years of experience in client servicing, account management, or renewals .

Strong communication and relationship management skills.

Proficiency in Microsoft Office, Excel, and CRM tools.

Highly organized with a proactive and detail-oriented approach.

Ability to multitask and work under tight deadlines in a fast-paced environment

A customer-first mindset with a problem-solving attitude.
Benefits
Why join us

Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift womenhealth, the environment, and sanitation workers dignity.

Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissionsreal impact, not just buzzwords.

Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of the circular economy.

Grow With Us: Were a fast-growing, venture-backed startup offering real opportunities to scale your career as we scale our impact.

A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose arent just valuestheyre how we roll every day.

More Jobs at Padcare Labs

Talent Acquisition Associate

Pune

1.0 - 3.0 yrs

INR 3 - 5 Lacs

Technician

White Field, Bengaluru/Bangalore

Experience: Not specified

INR 0 - 0 Lacs

Van Driver

White Field, Bengaluru/Bangalore

Experience: Not specified

INR 0 - 0 Lacs

Hygiene & Sanitation Executive

White Field, Bengaluru/Bangalore

Experience: Not specified

INR 0 - 0 Lacs

Operations Executive - Inventory and Supply Chain

Hyderabad

2.0 - 4.0 yrs

INR 4 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Padcare Labs

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Customer Success Associate