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Customer Success Associate

Customer Success Associate

Adept Labz

0 years

0 Lacs

chennai tamil nadu india

Posted:3 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a creative and detail-oriented Customer Success Associate/Implementation Consultant to join our team. The ideal candidate will be responsible for creating visually guided businesses in adopting new software/systems by understanding needs, configuring solutions, managing projects, training users, and providing post-launch support, acting as a crucial link between technical teams and clients to ensure successful integration, process improvement, and user adoption for achieving business goals.

Requirements

Have implemented large projects as part of a team.
Can build a strong understanding of functional and technical aspects of the product and be able to explain product features to stakeholders at all levels.
Can maintain professional and friendly relationships with customers at all levels.
Excellent presentation, verbal and written communication.
Strong at MS Excel, MS PowerPoint.
Go-getter with an eye for detail and drive to see tasks to completion.
Good organisational ability to keep track of tasks, time management.

This job was posted by Swetha Loganathan from Adept Labz.

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Customer Success Associate