Customer Success Advisor

As a Customer Success Advisor at FinancialLease.nl, you will play a key role in building and maintaining strong relationships with existing customers. Your passion for customer contact, sales, and strategic advice will be essential in providing optimal customer experiences and offering smart lease solutions to entrepreneurs with evolving needs. **Role Overview:** - Build strong, long-lasting customer relationships and provide advice on suitable lease solutions. - Identify commercial opportunities and propose cross-selling and upselling strategies. - Proactively engage with customers, offering tailored solutions for their businesses. - Ensure efficient handling of customer requests and deliver a seamless customer journey. - Contribute to enhancing customer experience, encouraging customer loyalty. **Key Responsibilities:** - Establish and nurture long-term customer relationships. - Identify and pursue commercial opportunities through cross-selling and upselling. - Collaborate with entrepreneurs to provide tailored solutions. - Ensure prompt and efficient handling of customer requests. - Enhance customer experience to drive customer loyalty. **Qualifications Required:** - MBO level of education, preferably with a background in sales or customer service. - Several years of experience in a customer-oriented role, such as account manager or customer success manager. - Proficiency in the Dutch language. - Strong focus on relationship management and advisory skills. - Ability to work independently, proactive nature, and adept at translating customer inquiries into solutions. If you are a motivated and customer-focused individual with a commercial drive, you will contribute significantly to enhancing customer relationships and supporting the growth of FinancialLease.nl. In addition to a competitive salary ranging from 2,850 to 3,580 EUR per month, you will receive various benefits such as a performance-based bonus, pension plan, work-from-home allowance, vacation days, and travel reimbursement. The company also fosters a culture of trust, transparency, and enjoyment, making it a Great Place To Work. If you are a builder who understands the importance of hard work and embracing challenges to achieve growth and success, FinancialLease.nl is looking for you. Join us in creating valuable and enduring connections with customers. Apply now with your CV and motivation to become the perfect match for the role of Customer Success Advisor at FinancialLease.nl.,