We are seeking a dynamic and customer-focused Relationship Manager to join our growing team at The Telephony Co. In this role, you will be responsible for building and nurturing long-term relationships with clients, addressing their needs, and ensuring a seamless service experience. You should have excellent communication skills, the ability to multitask, and a proactive approach to problem-solving. Key Responsibilities Act as a primary point of contact for client queries and concerns Manage client accounts and maintain strong client relations Coordinate with internal departments to deliver prompt resolutions Provide updates and reports on client interactions and satisfaction Ensure customer retention and handle escalations efficiently Requirements 2-3 years of experience in a customer-facing role Strong communication and interpersonal skills Willingness to work in a 24/7 rotational shift environment Basic knowledge of CRM tools is a plus Ability to work independently and collaboratively

we're looking for a results-driven VoIP Sales Representative to join our growing sales team at The Telephony Co. You will be responsible for engaging with potential customers, understanding their communication needs, and offering the right VoIP solutions. you'll manage the full sales cycle, from inquiry handling to closing deals, while ensuring a great customer experience. Key Responsibilities Handle inbound and outbound VoIP sales inquiries professionally. Build and maintain strong customer relationships to promote loyalty. Present and upsell VoIP services tailored to client needs. Work closely with internal teams to ensure a smooth onboarding process. Utilize CRM tools to track, manage, and close leads effectively. Achieve and exceed monthly and quarterly sales targets. Stay updated on VoIP industry trends and product updates. Requirements Graduate with excellent communication and persuasion skills. 1-3 years of experience in sales (VoIP or SaaS experience preferred). Familiarity with CRM platforms and sales processes. Ability to work independently and thrive in a target-driven environment. Willingness to work flexible shifts, including rotational hours.

we're looking for a motivated and detail-oriented HR Executive to join our team. This role is ideal for freshers or professionals with up to 2 years of experience who have foundational knowledge in payroll, employee compliance, and attendance management. The ideal candidate will play a key role in supporting day-to-day HR operations and ensuring a smooth employee experience. Key Responsibilities Assist in payroll processing and maintaining employee attendance records Ensure HR documentation and employee compliance are up to date Coordinate onboarding and exit processes Manage day-to-day employee queries and internal communications Maintain HR databases and assist in generating reports Support in planning employee engagement activities Requirements 0-2 years of experience in an HR support role (Freshers welcome) Strong English communication and interpersonal skills Proficient in MS Office (Excel, Word, PowerPoint) Knowledge of basic HR operations, payroll, and complianceDetail-oriented and able to maintain confidentiality Ability to work in a structured, fast-paced environment

We are looking for a dedicated and enthusiastic Customer Support Executive to join our support team at The Telephony Co. In this role, you'll be the first point of contact for our customers, ensuring quick resolution of their queries and maintaining high levels of satisfaction. you'll play a vital part in delivering a seamless communication experience to our clients. Key Responsibilities Respond promptly to customer queries via phone, email, or chat. Identify customer needs and provide appropriate solutions. Guide customers through our VoIP and telephony services. Record and resolve complaints with a customer-first approach. Coordinate with technical teams to ensure timely resolutions. Maintain accurate records of customer interactions and updates. Requirements Fresher or up to 1 year of experience in customer support. Excellent communication skills in English and Hindi. Ability to remain calm and empathetic under pressure. Basic understanding of cloud-based services is a plus. Willingness to work flexible shifts, including rotational hours.