Customer Service/Customer Support Internship in Ahmedabad

Selected Intern's Day-to-day Responsibilities Include Respond promptly and professionally to customer inquiries received via email Provide accurate information and solutions to address customer questions, concerns, and issues Ensure clarity, consistency, and a high standard of quality in all email communications Coordinate with internal teams to resolve complex or escalated customer queries Identify recurring customer issues and share insights with relevant departments for process improvement About Company: Smytten is India's largest trial & discovery platform, which stands on the podium of the top 20 shopping apps on the Play Store, where consumers can enjoy a specially curated online shopping experience hassle-free. Smytten is one of the leading innovators in consumer tech, fueling the growth of a potentially large D2C market in India that is expected to be a $100 billion market by 2025. It cuts across multiple lifestyle categories like beauty & grooming, food & beverage, health & wellness, fragrances, and more. The Smytten squad has young, enthusiastic minds who give their 100% to breaking all the records while having fun. Show more Show less