Customer Service/Customer Support Executive Internship in Delhi

Selected Intern's Day-to-day Responsibilities Include Demonstrate proficiency in MS Excel, Word, and data management tools. Communicate professionally with customers and team members. Make and receive calls to provide technical information and assistance to customers. Ensure error-free data entry and timely updates of customer information. Handle customer grievances and resolve queries promptly. Meet daily targets for calls and data entry. Upsell services and products during inbound customer calls. About Company: IIEST Federation is a section 8 company committed to promoting not-for-profit activities that benefit the public. It aims to provide every SME and startup with a platform to access sustainable resources through incubation programs, accelerating their socio-economic growth. IIEST is dedicated to offering integrated resources and services to consumers both within India and internationally. The Federation operates as a national-level organization, governed by a board of members comprising the governing board and executive board. Show more Show less