Customer Service Senior Analyst

5 - 8 years

7 - 10 Lacs

Posted:6 days ago| Platform: Naukri logo

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Job Description


Skill required: Language Translation - Customer Service
Designation: Customer Service Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
Language - Ability:French - Advanced
What would you do?
TitleSales Excellence ?? Pursuit Writing Senior AnalystRole (Job Profile):Pursuit Writing Senior AnalystManagement Level:Senior Analyst (ML10) :At Accenture, we believe your career is about what you want to be and who you want to be. It??s about bringing your skills, your curiosity, and your best true self to your work. Here, you??ll match your ingenuity with the latest technology to do incredible things. Together, we can create positive, long-lasting change We Are:Sales Excellence at Accenture. We empower our people to compete, win and grow. We develop everything they need to build and mature their client portfolios, optimize their deals and enable their sales talent, all driven by sales intelligence. You Are:Someone who likes to get your message across concisely and clearly in anything you write or talk about. You re competitive by nature, and you enjoy digging into the details so you can provide a well-thought-out answer. You re always open to learning about new technology and trends. You also appreciate and can create a well-crafted story, in any medium.
What are we looking for?

Here??s what you need:Native level of fluency in English and French.A minimum of 2 years of professional writing or related experienceExcellent command of business languageFamiliarity with standard editorial guidelinesHighly developed interpersonal skills and communication skillsHighly competent in MS Word and PowerPointStrong problem solving and decision-making abilities.Able to work independently and in virtual environment.Extra credit if you have:Writing experience with IT offerings or topics (Nice to have - Pursuit Writing, Proposal Writing experience with French language)Experience using generative AI platforms to research, create, and find content.Experience creating prompts that enable AI tools to produce high-quality, relevant, and tailored content.You May Also Need:Ability to work flexible hours according to business needs.Must have good internet connectivity and a distraction-free environment for working at home, in accordance with local guidelines. Roles and Responsibilities:
The Work:You re a member of a writing team whose goal is to create clear, concise, and compelling sales materials to differentiate Accenture from its competitors. Along with writing and editing using standard content and best practices, you will develop your creative storytelling skills to deliver innovative sales materials.You willWrite, edit, research and proofread pursuit writing support requests.Participate in proposal storyboarding sessions.Tailor standard sections using baseline content. Collaborate with creative colleagues such as designers to develop materials.Contribute to and work with content in internal repositories.Coach junior team membersApply best practices for writing and editing aligned with the global team.Contribute to and participate in the pursuit writing practice community.QualificationAny Graduation

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Accenture logo
Accenture

Professional Services

Dublin

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