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Tata Capital
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Customer Service - Sales

Customer Service - Sales

Tata Capital

2 - 6 years

0 Lacs

erode tamil nadu

Posted:3 weeks ago| Platform: Shine logo

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Skills Required

sales customer relationship management business development sales promotion vendor management compliance crossselling distribution channels

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a part of the team, your role involves achieving business targets by acquiring new client relationships and maintaining them. You will be responsible for identifying target areas for prospective business, pre-screening customer segments, ensuring the number of logins along with disbursement, and maintaining high customer satisfaction levels. Your proactive approach in understanding customer needs and cross-selling multiple products will be crucial in meeting customer requirements. Additionally, executing sales promotion activities, building strong client relationships, and ensuring compliance with Audit/RBI regulations are essential aspects of this role. Key Responsibilities: - Identify target areas for prospective business - Pre-screen customer segments as per the organization norms - Ensure the number of logins along with disbursement - Ensure high customer satisfaction level by proactively understanding customer needs and cross-selling multiple products as per the requirements - Execute sales promotion activities to build customer interest in the TCFSL brand - Build strong client relationships both internally and externally and build a strong brand identification with potential customers - Ensure vendor empanelment and develop relationships with new vendors - Develop strong distribution channels - Ensure compliance to all Audit/RBI regulations Qualifications Required: - Graduated in any discipline Additional Company Details: There are no additional details provided in the job description.,

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Tata Capital

Financial Services

Mumbai Maharashtra

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Customer Service - Sales