14012 Customer Service Jobs - Page 48

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2.0 - 7.0 years

14 - 18 Lacs

mumbai, pune, delhi / ncr

Work from Office

About The Role Key Deliverables: Lead Generation Generate leads for UV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM...

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0.0 - 4.0 years

5 - 8 Lacs

mumbai, pune, delhi / ncr

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About The Role Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location - mum...

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0.0 - 4.0 years

2 - 6 Lacs

mumbai, pune, delhi / ncr

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About The Role To ensure the achievement of disbursement targets of retail loan product with minimum delinquency. Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Sanction ratio target achievement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop re...

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0.0 - 3.0 years

3 - 6 Lacs

mumbai

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About The Role Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

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0.0 - 3.0 years

6 - 10 Lacs

mumbai, pune, delhi / ncr

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About The Role Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location - mum...

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0.0 - 3.0 years

2 - 5 Lacs

kurnool

Work from Office

About The Role Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

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0.0 - 3.0 years

4 - 7 Lacs

hyderabad

Work from Office

About The Role Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

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1.0 - 5.0 years

12 - 15 Lacs

mumbai, pune, delhi / ncr

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About The Role Key Objective of the Job: A Customer service executive who effectively manage DSE interactions, channel partners and the open market. CSEs responsibilities also include to collaborate with internal stakeholders, including operations & credit teams to ensure efficient loan application processing. Key Deliverables: Lead Generation Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understand...

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1.0 - 4.0 years

1 - 4 Lacs

hyderabad

Work from Office

About The Role Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

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1.0 - 4.0 years

2 - 6 Lacs

mumbai

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About The Role Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

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2.0 - 6.0 years

6 - 10 Lacs

mumbai, pune, delhi / ncr

Work from Office

About The Role Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations. Location - mum...

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0.0 - 3.0 years

8 - 12 Lacs

mumbai, pune, delhi / ncr

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About The Role Key Objective of the Job: A CSE who effectively manage DSE interactions, channel partners and the open market. BDMs responsibilities also include to collaborate with internal stakeholders, including operations & credit teams to ensure efficient loan application processing. Key Deliverables: Lead Generation Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capab...

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1.0 - 2.0 years

3 - 5 Lacs

mumbai suburban

Work from Office

Experience: 1–2 years with premium/luxury automotive brands. Qualification: Minimum Degree in any field.

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0.0 - 5.0 years

1 - 4 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

Job Opening: Kotak 811 Inbound Officer (On Kotak Bank Payroll) Eligibility: Male/Female with Any BPO experience (No fresher) Graduate (Any stream) Age: 18 to 32 years Excellent English communication skills No employment gap of more than 6 months Job Details: Role: Inbound + Cross Selling Process Location: Wagle Estate, Thane Work Hours: 8 AM 8 PM (any 9 hours shift) Week Offs: Rotational (4 per month, 6 per month after confirmation) Salary: Up to 3,50,000 CTC (depends on interview) Benefits: Direct Kotak Bank Payroll Fixed Salary + Incentives Growth Opportunities To Apply Contact HR: Name: HR Mayuresh Mobile: 9822643973

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1.0 - 6.0 years

1 - 4 Lacs

mumbai

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide excellent customer service through various communication channels. Resolve complex customer complaints and concerns efficiently. Collaborate with internal teams to improve overall customer satisfaction. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Minimum 3 years of experience in customer service, preferably in a voice-based role. Strong knowledge of US insurance products and services. Excellent communication and problem-solving skills. Ability to work in a fas...

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0.0 - 4.0 years

2 - 4 Lacs

thane, navi mumbai

Work from Office

Turn your communication skills into a rewarding career with Sutherland! Roles Hiring: Associate | Sr. Associate | Sales Operations (Voice Process) Sales Executive (Blended Process Telesales): 6 months 2 years’ experience with excellent communication skills . Work Schedule: 5 Days Working | 2 Rotational Week Offs Salary: 18K – 35K (Freshers & Experienced) For sales - salary depends on last withdrawal & final approval. Perks: Travel Allowance 1,750 (one way) + Quarterly Incentives up to 18,000 Send Resume: RoshaniPremvallabh.Kala@sutherlandglobal.com Contact: 9892539185 Feel free to tag or share with someone who may be interested! Note: Sutherland never requests payment or favors in exchange f...

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0.0 - 5.0 years

3 - 4 Lacs

kolkata

Remote

Customer Care Executive • Shifts: Rotational, 9hour shift • Experience: Fresher Can Apply • Salary: Up to 35,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently Please WhatsApp to apply now: 9111 --99 77 60 Required Candidate profile Customer Care Executive • Shifts: Rotational, 9hour shift • Salary: Up to 35,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently Please WhatsApp to apply now: 9111 --99 77 60

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5.0 - 10.0 years

7 - 10 Lacs

bengaluru

Work from Office

Roles and Responsibility Collaborate with cross-functional teams to analyze business requirements and develop solutions. Develop and maintain detailed documentation of business processes and systems. Conduct interviews with stakeholders to understand their needs and provide recommendations. Analyze complex data sets to identify trends and areas for improvement. Work closely with project managers to ensure timely delivery of projects. Provide training and support to end-users on new systems and processes. Job Requirements Strong understanding of payments and SWIFT domains. Excellent analytical and problem-solving skills. Ability to work effectively in a team environment. Strong communication ...

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2.0 - 5.0 years

1 - 5 Lacs

mumbai

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to ensure seamless resolution of customer issues. Develop and maintain strong relationships with customers to enhance satisfaction. Identify opportunities to upsell and cross-sell products or services. Stay updated with product knowledge and industry trends to provide accurate information. Job Requirements Minimum 2 years of experience in customer service, preferably in a similar role. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and han...

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3.0 - 5.0 years

1 - 5 Lacs

mumbai suburban

Work from Office

Roles and Responsibility Provide exceptional customer service and support to passengers. Handle passenger inquiries and resolve issues professionally and courteously. Collaborate with other teams to ensure seamless operations and high-quality service delivery. Develop and maintain thorough knowledge of airline procedures and protocols. Assist passengers with baggage handling and boarding processes. Ensure compliance with company policies and procedures. Job Requirements Minimum 2 years of experience in a related field, preferably in the aviation industry. Strong communication and interpersonal skills are essential. Ability to work well under pressure and handle multiple tasks simultaneously....

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1.0 - 6.0 years

1 - 5 Lacs

mumbai suburban

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide excellent customer service through various communication channels. Respond to customer complaints and concerns in a timely and effective manner. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to enhance customer service quality. Job Requirements Minimum 2 years of experience in customer service, preferably in a US/International Voice Account setting. Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environmen...

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1.0 - 6.0 years

1 - 3 Lacs

navi mumbai

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through voice support. Work effectively in a fast-paced environment to meet targets. Collaborate with team members to achieve goals. Utilize problem-solving skills to address complex customer complaints. Maintain accurate records of customer interactions. Job Requirements Minimum 2 years of experience in customer service, preferably in a voice-based role. Strong communication and interpersonal skills. Ability to work in a team environment and adapt to changes. Proficient in using computer systems and software applications. Excellent problem-solving and analytical skills. A...

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3.0 - 8.0 years

2 - 5 Lacs

mumbai

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to enhance overall customer experience. Maintain high product knowledge to effectively support customers. Consistently meet or exceed performance targets and quality standards. Job Requirements Excellent communication and interpersonal skills. Ability to work in a dynamic and changing environment. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability to work indepe...

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1.0 - 6.0 years

1 - 3 Lacs

mumbai suburban

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through voice support. Work effectively in a team to achieve common goals. Utilize problem-solving skills to address complex customer complaints. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills. Ability to work in a dynamic and changing environment. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability to work independently and as part of a tea...

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1.0 - 6.0 years

1 - 5 Lacs

navi mumbai

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide excellent customer service through various communication channels. Resolve complaints and concerns efficiently and effectively. Collaborate with internal teams to improve overall customer satisfaction. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Proven experience in customer service, preferably in a US/International Voice Account setting. Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment and handle multi...

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