14012 Customer Service Jobs - Page 49

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1.0 - 6.0 years

1 - 3 Lacs

mumbai

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Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through voice support. Work effectively in a fast-paced environment to meet targets. Collaborate with team members to achieve goals. Utilize problem-solving skills to address complex customer complaints. Maintain accurate records of customer interactions. Job Requirements Excellent communication and interpersonal skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability to handle multiple tasks simultaneously and prioritize work. Strong attention ...

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1.0 - 6.0 years

1 - 5 Lacs

mumbai

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Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide excellent customer service through various communication channels. Resolve complex customer complaints and concerns efficiently. Collaborate with internal teams to improve overall customer satisfaction. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Proven experience in customer service, preferably in a US/International Voice Account setting. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks ...

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3.0 - 5.0 years

2 - 2 Lacs

kolkata

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Responsibilities: * Make outbound calls to generate leads * Meet daily/weekly sales targets * Close deals through telesales techniques * Handle incoming calls with professionalism * Maintain customer database Work from home Travel allowance Sales incentives Job/soft skill training

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2.0 - 4.0 years

5 - 9 Lacs

mumbai

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Roles and Responsibility Provide exceptional customer service through various communication channels. Respond to customer inquiries and resolve issues professionally and promptly. Utilize problem-solving skills to address complex customer complaints. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Strong proficiency in French language (written and spoken). Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and adapt to changing situations. Strong problem-solv...

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2.0 - 4.0 years

5 - 9 Lacs

mumbai suburban

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Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various channels. Collaborate with internal teams to improve overall customer satisfaction. Develop and maintain a thorough understanding of products and services. Identify and escalate complex issues to senior management when necessary. Consistently meet or exceed performance metrics and quality standards. Job Requirements Minimum 2 years of experience in customer service, preferably in a similar role. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing situations. Strong analytical and critical t...

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2.0 - 5.0 years

1 - 4 Lacs

navi mumbai

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Roles and Responsibility Provide exceptional customer service and support through various channels. Respond to customer inquiries and resolve issues professionally and promptly. Collaborate with internal teams to resolve complex customer complaints. Develop and maintain a thorough understanding of products and services. Identify and escalate potential issues to senior management. Consistently meet or exceed performance metrics and quality standards. Job Requirements Proven experience as a Customer Support Agent or similar role. Strong communication and problem-solving skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using CRM softwar...

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1.0 - 6.0 years

1 - 4 Lacs

mumbai

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Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Collaborate with internal teams to ensure seamless resolution of customer complaints. Develop and maintain strong relationships with customers to enhance satisfaction. Stay updated on products and services to provide accurate information. Identify opportunities to upsell and cross-sell products or services. Job Requirements Proficiency in the German language is mandatory. Minimum 1 years of experience in customer service or a related field. Strong problem-solving skills and attention to detail are essential. Excellent communication a...

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0.0 - 2.0 years

2 - 6 Lacs

navi mumbai

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Roles and Responsibility Provide exceptional customer service through various communication channels, including phone, email, and chat. Resolve customer complaints and issues professionally and promptly. Collaborate with internal teams to enhance overall customer experience. Develop and maintain thorough knowledge of products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Proficient in French language. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. St...

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2.0 - 5.0 years

1 - 4 Lacs

mumbai

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Roles and Responsibility Provide exceptional customer support through various channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and promptly. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Excellent communication and interpersonal skills are required to interact effectively with customers. Strong problem-solving and analytical skills are necessary to resolve co...

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0.0 - 2.0 years

2 - 6 Lacs

mumbai

Work from Office

Roles and Responsibility Provide exceptional customer service through various communication channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and courteously. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Proficient in French language with excellent written and verbal communication skills. Strong understanding of customer service principles and practices. Abil...

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2.0 - 5.0 years

1 - 4 Lacs

mumbai suburban

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Roles and Responsibility Provide exceptional customer support through various channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and promptly. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Strong communication and interpersonal skills are essential for building rapport with customers. Ability to work in a fast-paced environment and manage multiple tasks simulta...

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0.0 - 2.0 years

2 - 6 Lacs

mumbai suburban

Work from Office

Roles and Responsibility Provide exceptional customer service through various communication channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and courteously. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Proficiency in French language is mandatory. Strong communication and interpersonal skills are essential. Ability to work in a fast-paced environment and man...

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2.0 - 4.0 years

5 - 9 Lacs

navi mumbai

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Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide exceptional customer service through various channels, including phone, email, and chat. Work closely with internal teams to resolve complex customer complaints and concerns. Develop and maintain a thorough understanding of products and services to provide accurate information to customers. Collaborate with other departments to improve overall customer satisfaction. Analyze customer feedback and suggest improvements to processes and procedures. Job Requirements Minimum 2 years of experience in customer service or a related field. Excellent communication and problem-solving skills. Ab...

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1.0 - 3.0 years

2 - 3 Lacs

bengaluru

Work from Office

TECHFINO CAPITAL PVT LTD www.techfino.in Position: Customer Support Executive Department: Customer Service Location: Karnataka (Bangalore) Employment Type: Full-time Techfino Capital Private Limited (TCPL) is a Technology-led NBFC established in 2019 by senior banking and finance professionals. We are committed to "Fulfilling aspirations of the Underserved MSMEs" and "Empowering Growth, Transforming Future" through innovative financial solutions. Our Mission: At Techfino Capital, we specialize in providing fast, reliable, and tailored loans across the MSME and Education sectors, focusing on Tier II and III cities across Karnataka, Gujarat, Madhya Pradesh, and Andhra Pradesh. Key Achievements...

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1.0 - 6.0 years

1 - 3 Lacs

mumbai

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Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide excellent customer service through various communication channels. Collaborate with internal teams to resolve complex customer complaints. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products or services. Stay updated with product knowledge and industry trends to provide informed support. Job Requirements Minimum 2 years of experience in customer service, preferably in a voice-based role. Strong communication and interpersonal skills are essential. Ability to work in a fast-paced environment and handle multiple ...

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0.0 - 5.0 years

2 - 6 Lacs

mumbai

Work from Office

Roles and Responsibility Provide exceptional customer service through various communication channels. Respond to customer inquiries and resolve issues professionally and promptly. Collaborate with internal teams to ensure seamless resolution of customer complaints. Develop and maintain a thorough understanding of products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 2 years of experience in customer service, preferably in the IT Service & Consulting industry. Strong knowledge of customer service principles and practices. Excellent communication and problem-solv...

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0.0 - 2.0 years

2 - 6 Lacs

mumbai

Work from Office

Proficient in French Roles and Responsibility Provide exceptional customer service through various communication channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and courteously. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Proficiency in French language is mandatory. Strong communication and interpersonal skills are essential. Ability to work in a fast-pace...

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3.0 - 8.0 years

4 - 6 Lacs

mumbai

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and effective solutions to customers via phone or email. Collaborate with internal teams to enhance customer satisfaction. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products or services. Stay updated on company policies and procedures to provide accurate information. Job Requirements Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Proficient in using computer systems and software applica...

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0.0 - 5.0 years

2 - 6 Lacs

navi mumbai

Work from Office

Roles and Responsibility Provide exceptional customer service through various communication channels. Respond to customer inquiries and resolve issues professionally and promptly. Collaborate with internal teams to ensure seamless resolution of customer complaints. Develop and maintain a thorough understanding of products and services. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 2 years of experience in customer service, preferably in the IT Service & Consulting industry. Strong knowledge of customer service principles and practices. Excellent communication and problem-solv...

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2.0 - 4.0 years

2 - 6 Lacs

mumbai

Work from Office

Roles and Responsibility Provide exceptional customer service through various communication channels, including phone, email, and chat. Respond to customer inquiries and resolve issues professionally and promptly. Utilize problem-solving skills to address complex customer complaints and concerns. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Proficient in Mandarin Chinese language with excellent written and verbal communication skills. Strong understanding of customer service principles and practice...

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0.0 - 5.0 years

2 - 6 Lacs

mumbai suburban

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide exceptional customer service through various channels, including phone, email, and chat. Work closely with internal teams to resolve complex customer complaints and concerns. Develop and maintain a thorough understanding of products and services to provide accurate information to customers. Identify opportunities to upsell and cross-sell products or services to existing customers. Collaborate with other teams to improve overall customer satisfaction and experience. Job Requirements Minimum 2 years of experience in customer service, preferably in a similar role. Excellent communicatio...

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3.0 - 8.0 years

4 - 6 Lacs

navi mumbai

Work from Office

Roles and Responsibility Handle inbound calls from customers and resolve their queries professionally. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer issues. Collaborate with internal teams to enhance overall customer experience. Maintain high levels of product knowledge to effectively support customers. Meet performance targets and adhere to quality standards. Job Requirements Excellent communication and interpersonal skills. Ability to work in a dynamic environment and adapt to changes. Strong problem-solving and analytical skills. Proficient in using computer systems and software applications. Ability to work inde...

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3.0 - 8.0 years

4 - 6 Lacs

mumbai suburban

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Collaborate with internal teams to enhance overall customer experience. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products or services. Stay updated with industry trends and developments to improve customer service. Job Requirements Minimum 1 year of experience in customer service or a related field. Excellent communication and interpersonal skills. Ability to work in a team environment and adapt to changes. Strong problem-solving and analytical skills. Familiarity with IT ...

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0.0 - 5.0 years

2 - 6 Lacs

mumbai

Work from Office

Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and effective solutions to customer complaints. Collaborate with internal teams to enhance customer satisfaction. Develop and maintain strong relationships with customers. Identify and escalate potential issues to senior management. Continuously improve knowledge of products and services. Job Requirements Minimum 3 years of experience in customer service, preferably in a German-speaking environment. Excellent communication and problem-solving skills. Ability to work in a fast-paced US shift environment. Strong analytical and critical thinking skills. Experience with IT service and consulting ...

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0.0 - 5.0 years

2 - 3 Lacs

noida

Work from Office

Inbound Customer Care Job Description Role – Handle inbound calls from customers regarding medical/emergency support, ambulance booking, and health queries. Customer Interaction – Answer calls politely, listen to the query, and provide correct information/assistance. Ambulance Booking Support – Register details, confirm location, and ensure timely ambulance dispatch. Problem Solving – Address customer concerns, guide them with correct process, and escalate issues if needed. Documentation – Update call details, booking info, and maintain records in system (CRM). Communication Skills – Good Hindi + basic English required, clear voice, patient & empathetic approach. Shift Work – Rotational shif...

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