Customer Service Representatives

As a customer service representative, your primary responsibility will be to escalate complaints to the appropriate internal teams and handle issues that fall outside your immediate area of responsibility. Building long-lasting and trusting connections with clients is key, achieved through professional and empathetic communication. Utilizing the appropriate methods and tools, you will provide accurate, comprehensive, and thorough information to clients. Meeting call handling quotas and individual as well as team sales targets is crucial to success in this role. Additionally, you will be required to gather and analyze client data to identify potential products or services to recommend to management. This is a full-time, permanent position suitable for freshers. A Diploma is preferred for this role. Fluency in English and Hindi is also preferred. Work location for this position is in person.,