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Customer Service Representative

0 years

0 Lacs

Gariahat Road, Kolkata, West Bengal

Posted:2 weeks ago| Platform:

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Skills Required

Customer service English Bachelor's degree In-person Office experience

Work Mode

On-site

Job Type

Full Time

Job Description

Leading E-commerce company requires Customer Support Executive Male/Female having minimum 6 months experience in similar field, may apply Customer Support Executive Responsibility : Take ownership of customer issues Trouble shoot problems and see them through to resolution Escalate unresolved issues to the appropriate internal teams Communicate and coordinate effectively with internal departments Maintain customer database Academic Qualification : Graduate Shift based on site job- Morning(7 AM - 4 PM), General Shift (10AM - 7PM), Evening Shift (12 PM to 9PM)Proficiency in English - Written and oral communication Job Types: Full-time, Permanent Pay: ₹15,672.49 - ₹20,293.49 per month Benefits: Health insurance Provident Fund Schedule: Day shift Language: English (Preferred) Hindi (Preferred) Work Location: In person

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