0 years
2 - 4 Lacs
Posted:1 day ago|
Platform:
On-site
Full Time
Promptly and professionally address customer questions and concerns across various communication channels. Resolve Complaints: Handle and troubleshoot customer issues or complaints, providing appropriate solutions and alternatives within established time limits, and following up to ensure resolution. Process Transactions: Manage orders, forms, applications, returns, exchanges, and payments efficiently and accurately. Maintain Records: Keep detailed, accurate records of customer interactions, transactions, comments, and complaints using CRM (Customer Relationship Management) software or databases. Provide Product Knowledge: Develop and maintain expert knowledge of the company's products and services to provide accurate, comprehensive, and thorough information.
Job Type: Full-time
Pay: ₹20,000.00 - ₹33,960.00 per month
Education:
Work Location: In person
Obara India Pvt. Ltd
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