Customer Service Representative

Company: Transcom

Job Title: International BPO – Customer or Back Office Support

Job Description:
Transcom is hiring for an exciting role in international customer or back office support, offering excellent growth opportunities and a chance to work with global clients. If you are driven, customer-focused, and looking for your next step in the BPO industry, we want to hear from you!

Position Details:

• Location: Jaipur (Mansarovar)
• Open Position: 50
• Eligibility: Undergraduate/Graduate with excellent English communication skills and minimum 6 months’ international BPO experience (voice/background in hospitality preferred)
• Salary: From ₹27,000 to ₹35,000 CTC per month (plus incentives, if applicable)
• Assessment Process: Includes HR & Operations rounds, voice/language or typing test (as relevant)
• Shifts: 5.5 days working, rotational shifts and offs
• Commute: Cab allowance for males; cab support for females during odd hours

General Requirements:

• Strong written and verbal communication skills in English
• Flexibility for rotational shifts and 5.5 working days per week
• Customer-centric, problem-solving attitude
• Willingness to participate in necessary assessments

Perks & Benefits:

• Competitive salary and performance incentives
• Safe & reliable commute options
• Work with international clients in a supportive environment

How to Apply:
Ready to grow your BPO career with Transcom? Apply now! Immediate joiners and candidates with relevant BPO experience are preferred.

Job Types: Full-time, Permanent

Pay: ₹27,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Application Question(s):

• Do you meet the minimum requirement of at least 6 months of relevant International BPO experience ? Please specify your experience.

Experience:

• International voice process: 1 year (Required)

Work Location: In person