Customer Service Representative

1 years

3 - 4 Lacs

Posted:4 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position: Customer Care Executive
Location: Gurugram
Working Days: 6 days a week
Timing: Rotational Shifts

About Us

We are a growing company dedicated to delivering excellent service and customer satisfaction. We offer a professional work environment, stable employment, and benefits including PF and medical assistance.

Responsibilities:

  • Handle incoming customer calls.
  • Resolve queries related to products/services politely and promptly.
  • Maintain call records and update customer interaction data.
  • Work closely with the internal team to ensure fast resolution.
  • Follow up with customers for feedback and satisfaction.

Requirements:

  • Minimum 12th pass or graduate.
  • Good communication skills (English language).
  • Minimum 1 year experience in Internatinal Voice Customer Service.
  • 6 days working with rotational shifts as per the company norms.

Benefits:

  • Provident Fund (PF)
  • Medical Facility Support
  • Both side cab facility and food allowance
  • Stable and timely salary
  • Professional and supportive work environment
  • Growth opportunities

To Apply:

Send your resume to HR@Piezel.in.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Ability to commute/relocate:

  • Gurugram, Haryana, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Preferred)

Language:

  • English (Preferred)

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