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IGT Solutions
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Customer Service Representative

Customer Service Representative

0 years

|

0 Lacs

gurugram haryana india

Posted:18 hours ago| Platform: Foundit logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities:

Assist customers with travel-related queries via phone/email/chat for domestic airline services.
Provide accurate information on bookings, cancellations, and flight updates.
Ensure timely resolutions to enhance customer satisfaction.
Adhere to process guidelines and quality standards.

Requirements:

Qualification: Undergraduates or Graduates (Freshers can apply).
Good communication skills in English and Hindi (verbal and written).
Basic computer proficiency (MS Office, email handling).
Age: 18-28 years preferred; ability to work in rotational shifts.
Freshers with a positive attitude and eagerness to learn in the travel sector.

Salary & Benefits:

Take Home Salary:
16,500 per month.
Process Incentives:
Up to 5,000 based on performance.
Additional Perks:
Free Flight Tickets after completing 6 months , One-sided Cab Facility.
6 days working with rotational shifts and offs.
Growth opportunities in the aviation and travel industry.
Supportive work culture with training provided.

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