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10x Growth Accelerator
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Customer Service Representative (CSR)

Customer Service Representative (CSR)

10x Growth Accelerator

0 - 3 years

0 Lacs

jaipur rajasthan

Posted:1 day ago| Platform: Shine logo

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Skills Required

customer support excellent english communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

As part of the International Voice Process team, your role will involve handling customer queries through inbound and outbound calls, ensuring timely resolutions, and maintaining a high standard of service delivery. Key Responsibilities: - Handle inbound and outbound international calls effectively. - Resolve customer queries while also escalating complex issues as needed. - Maintain detailed call records and ensure adherence to service level agreements. - Provide high-quality customer service with clear and effective communication. Qualifications Required: - Minimum of 6 months of experience in Voice Process, with preference given to those with international experience. - Proficiency in English communication without Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI). - Educational qualification of Graduate or Undergraduate level. Additional Company Details: The company offers a competitive salary package of 30,000 CTC, based on your experience level. You will be working full-time with a 5.5-day work week, including rotational shifts and offs. Transportation facilities include odd-hour cabs for females and a daily allowance of 180/day for males. Provident Fund benefits are also provided. Please note that the work location is in-person, and the job type is Full-time. If you are passionate about providing exceptional customer service and meet the qualifications mentioned above, we encourage you to apply for this exciting opportunity.,

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Customer Service Representative (CSR)