Customer Service Representative at Ahmedabad

Company Description Om International Courier and Cargo is a leading International logistics company specializing in end-to-end solutions for customers. We handle all shipment sizes with efficiency and expertise. Experience Required : Minimum 1 Year Industry : Logistics, Courier & Cargo Salary : 18,000 Rs to 20,000 Rs Role Description This is a full-time on-site role located in Ahmedabad for a Customer Service Representative. The Customer Service Representative will be responsible for assisting customers with their inquiries, providing support, ensuring customer satisfaction, and maintaining a high level of customer experience. Daily tasks include responding to customer enquires, queries, resolving issues, and ensuring that each customer interaction leaves a positive impression. Qualifications Customer Service Representatives, Customer Service, and Customer Support skills Ability to enhance Customer Satisfaction and Customer Experience Excellent communication and interpersonal skills Problem-solving skills and attentiveness to detail Proficiency in using customer service software and tools Experience in the logistics industry is a plus Show more Show less