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Nabard Financial Services
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Customer Service Officer - Insurance

Customer Service Officer - Insurance

Nabard Financial Services

0 - 1 years

2 - 4 Lacs

Bengaluru

Posted:3 weeks ago| Platform:

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Skills Required

Excel Hindi Speaking

Work Mode

Work from Office

Job Type

Full Time

Job Description

i. Review and verification customer details for its correctness and accuracy. ii. Timely Payment of Insurance Premium. iii. Maintenance of policy data-base and records. iv. Provide assistance to customers and branch staffs for timely submission of claim and its settlement. v. Address queries / customer inquiries regarding the product and service in a timely and accurate way over phone or through email. vi. Keep track of status of insurance claims at various stages for ensuring the Turnaround Time defines for various procedures. vii. Scrutiny and verification of Insurance Claims prior to submission to the insurer. viii. Day to day coordination with Companys branch offices and Insurer for exchange of necessary information, additional documents and inquiries made the insurer while processing the claims. 1.Good communication skills in English (Speaking and Writing) is must. 2. Speaking proficiency in Hindi is desirable. 3. The candidate should have knowledge of Microsoft Excel should be capable of applying basis tools and techniques for data analysis. 4. Basic knowledge of accounting is an added advantage 5. The candidate should possess good communication and interpersonal skills 6. Candidates capable for speaking languages other than their mother tongue and English is preferable. 7. Freshers with high calibre for learning and grasping the business process can also apply.

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Nabard Financial Services

Financial Services

Bangalore Karnataka

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Customer Service Officer - Insurance