Customer Service officer (CSO)

As a Job Description parser, I have extracted the relevant information from the provided job description. Please find the structured details below: Role Overview: - You will be responsible for identifying Sangams (Joint Liability Group) and coordinating with Unit Managers for Sangam Formation. - Your role will include adding more members into Sangam, collecting installment amounts at decided intervals, and managing documentations & reporting as needed. - You will also be involved in customer management, sales, customer service, and microbanking. Key Responsibilities: - Identify Sangams (Joint Liability Group). - Coordinate with Unit Managers for Sangam Formation. - Add more members into Sangam. - Collect installment amount in decided intervals. - Manage documentations & reporting as needed. - Engage in customer management, sales, customer service, and microbanking. Qualifications Required: - Relevant experience in microfinance or related field. - Strong communication and interpersonal skills. - Ability to coordinate with multiple stakeholders effectively. - Good documentation and reporting skills. - Customer service-oriented approach. Please note that the additional details of the company were not provided in the job description.,