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Customer Service Officer (CSO)

Customer Service Officer (CSO)

Cultfit

0 - 31 years

0 Lacs

Marathahalli, Bengaluru/Bangalore

Posted:2 weeks ago| Platform: Apna logo

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Skills Required

service engagement crm management checks support

Work Mode

Remote

Job Type

Full Time

Job Description

Description: - Morning Opening Duties: Ensure gym cleanliness, readiness, and equipment functionality. - Member Engagement: Welcome early members, assist with check-ins, answer queries. - Sales & Renewals: Conduct gym tours for walk-ins, follow up on potential memberships. - Admin & CRM Updates: Process renewals, cancellations, and track inquiries. - Peak Hour Management: Handle member queries, facility concerns, and escalations. - Closing Duties: Ensure facility cleanliness, safety checks, and closing procedures.

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