Customer Service - L2 Desk

Goodvibes Placement services

1 - 5 years

0 Lacs

indore madhya pradesh

Posted:4 days ago| Platform: Shine logo

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Skills Required

customer service support communication skills technical support

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Customer Care Executive for the L2 process at the Escalation Desk, your role involves providing exceptional customer service and support. You will need to have a Graduation degree as it is mandatory for this position. Excellent communication skills are essential for effectively interacting with customers and addressing their queries. Key Responsibilities: - Provide exceptional customer service and support on the Escalation Desk for the L2 process. - Interact with customers to address their queries and concerns effectively. Qualifications Required: - Graduation degree is mandatory for this role. - Ideally, at least 1 year of experience in a BPO setting. - Previous experience in technical support is preferred, with a minimum of 1 year of total work experience. If you are seeking a challenging role where you can utilize your customer service skills and work in a dynamic environment, this opportunity might be perfect for you.,

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Customer Service - L2 Desk