Customer Service - International Voice

0 - 4 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As an International Customer Service Representative, you will play a crucial role in handling inbound calls from global customers. Addressing queries and resolving issues efficiently. Your focus will be on providing timely, accurate solutions while maintaining a positive customer experience across diverse international markets. Key Responsibilities: - Respond to customer questions and resolve any issues they may have. - Stay calm and professional, even when dealing with upset or frustrated customers. - Complete necessary reports and escalate calls when needed. - Take part in regular training to improve your skills. - Share helpful tips and best practices with the team. Qualification Required: - Education: Any Graduate. - Languages Required: Must speak English. - Language Proficiency: Good command of English (C1 or C2 level). - Experience: Graduate freshers and experienced both can apply. If you are passionate about customer service and enjoy working in a fast-paced environment, we would love to have you on our team!,

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