Customer Service - International Voice TELUS Digital -

0.0 - 4.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: As an International Customer Service Representative, you will play a crucial role in handling inbound calls from global customers. Addressing queries and resolving issues efficiently. Your focus will be on providing timely, accurate solutions while maintaining a positive customer experience across diverse international markets. Key Responsibilities: - Respond to customer questions and resolve any issues they may have. - Stay calm and professional, even when dealing with upset or frustrated customers. - Complete necessary reports and escalate calls when needed. - Take part in regular training to improve your skills. - Share helpful tips and best practices with the team. Qualifi...

Posted 1 week ago

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Customer Service - International Voice TELUS Digital -

0.0 - 4.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Customer Service Executive in the International Voice department, you will be responsible for handling inbound calls from global customers, addressing their queries, and efficiently resolving any issues they may encounter. Your role will involve managing high-volume campaigns and ensuring a high standard of customer service across diverse international markets. Your primary focus will be on providing timely and accurate solutions while maintaining a positive customer experience. Your key responsibilities in this role will include responding to customer questions, resolving issues effectively, remaining calm and professional even when dealing with upset or frustrated customers, completin...

Posted 3 months ago

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