0 - 5 years
1 - 5 Lacs
Posted:1 month ago|
Platform:
Work from Office
Full Time
Job Title: Customer Service Executive International Voice Process
Location: Mumbai all areasEmployment Type: PermanentExperience Required: 2 Months to 2 YearsShift Timing: US/UK Shift Timings /Night Shifts/Day Shifts/Rotational Shifts
Exp.- Freshers to 10Years
Job Description:We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service.
Key Responsibilities:Handle inbound and outbound calls from international customers.Address customer inquiries, complaints, and support issues in a timely and professional manner.Maintain accurate records of customer interactions and transactions.Ensure customer satisfaction by providing effective solutions.Meet performance targets and adhere to quality standards.
Requirements:
2 months to 2 years of experience in a BPO or customer service role.Excellent verbal communication skills in English.Ability to work in a fast-paced environment and multitask effectively.Willingness to work in the Night shift.Positive attitude and customer-first approach.
Apex One
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