Customer Service Executive Voice

We are looking for an Immediate Joiner for the position of Customer Care Executive (CCE) Voice Process in Greater Noida. The ideal candidate should have a minimum of 3 years of experience in International BPO Voice processes. As a CCE, you will be responsible for handling customer complaints and resolving issues within the stipulated time frame. The essential qualifications for this role include being a graduate in any discipline with 3-4 years of Exchange/Financial Services experience, either in the front or back office. You should have technical expertise in computer applications and communication systems, along with excellent communication and comprehension skills to interact with customers through various platforms like calls, chats, or emails. The competency requirements for this role include excellent communication skills, the ability to work under pressure, maintaining customer confidentiality, good typing skills, multitasking abilities, readiness to work in a 24x7 shift job, punctuality, commitment, accountability, and being a team player. This is a full-time, permanent position with a rotational shift schedule. Proficiency in English is required, while knowledge of Hindi is preferred. The work location is in person. If you are interested in this opportunity, please contact us at recruiter7.spbcgroup@gmail.com or call 92054 76699.,