Customer Service Executive Voice

Job Description

We are looking for Immediate Joiner. Interested candidate may directly contact- Ms.Payal Yadav recruiter7.spbcgroup@gmail.com 92054 76699 Position- CCE Voice Process Location- Greater Noida International BPO Voice experience must 3 years Qualifications, Capabilities and Knowledge: Essential Qualifications, Capabilities and Knowledge  Graduate in any discipline  Min. 3-4 years of Exchange/Financial Services experience (working either in front office or back office)  Should have exp. in handling customer complaints and resolving it within stipulated time frame.  Technical expertise in computer applications & communication systems.  Excellent communication and comprehension skills to handle customers through different platforms viz. Call, Chat or E-mail.  Computer Skills & Typing speed Competency Requirements  Excellent Communication skills  Ability to work under pressure  Able to maintain customer confidentiality  Excellent Typing skills  Multi-tasking skills.  Ready to work in 24 x 7 shift job  Punctuality  Commitment  Accountability  Team worker Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹500,000.00 per year Schedule: Rotational shift Language: English (Required) Hindi (Preferred) Work Location: In person