Customer Service Executive

2 - 7 years

3 - 5 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Posted:1 week ago| Platform: Naukri logo

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Skills Required

grievance Customer Service irda

Work Mode

Work from Office

Job Type

Full Time

Job Description

Handle IRDA complaints, PMO IGMS, Branches, call centre/e-mail/chat, customer walk ins & Sr. Mgmt escalations SLA's, TAT's, Productivity & Quality metrics, Monitor quality of responses Improve customers connect, provide resolution Required Candidate profile service interactions dealt with promptly including service recovery Good written & verbal communication skills, Exp into customer service or grievance handling role must,Good in Excel Perks and benefits mail resume to vandanacareers228@gmail.com

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Vandana Sharma
Vandana Sharma

Consulting

N/A

N/A Employees

2 Jobs

    Key People

  • Vandana Sharma

    Founder

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