Customer Service Executive

Job Description

Job descriptions We are seeking a Client Servicing Executive to handle our social media clients. Should have extensive experience in all aspects of digital marketing. THE POSITION IS BASED IN KOCHI ONLY. Responsibilities: · Should be able to understand client requirements and suggest suitable action plans for Google Ads / FB / Instagram / Other channels · Proactively develop unique social strategies and manage clients’ social media presence, including research, setup, and implementation, and reporting. · Ability to drive growth for clients with innovative social strategies · Ideal candidate should have hands-on experience in campaigns on Google Ads + FB+ Instagram · Should be able to coordinate and produce videos · Make presentations to clients regarding their social media accounts & status. · Should be able to provide monthly reports to clients · Help clients maximize the effectiveness of their digital strategies. · Coordinate with the design team & create unique social content, videos, and templates with a strong eye for design. · Manage multiple clients and effectively be the liaison between your clients and the rest of the company. · Help promote our other services to the client network. · Our clients are from India / Middle East / Canada · Compensation: As per industry standards and candidate profile . Preferred, candidates from Kochi, Kerala Job Types: Full-time Salary: Starting from ₹15,000.00 per month Time: 9.30 AM to 6.00 PM Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Client servicing:Min. 2 years (Preferred) Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person