Customer Service Executive

3 - 4 years

3 - 4 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Job Responsibilities:
-Coordinate with overseas agents, customers, local shipping lines, importers, exporters, and console agents.-Handle pricing and operational activities related to Air, LCL, FCL, and DAP shipments.-Maintain effective email correspondence and ensure clear communication.-Use tools like VGM Tracking, ODEX, and Advanced Excel.-Interact professionally with international agents for smooth freight operations.Key Skills Required:-Strong communication and coordination skills.-Proficiency in email etiquette and Advanced Excel.-Familiarity with international freight processes and systems.Education - B.com

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