Customer Service Executive Publishing Industry

Position OverviewWe are seeking a dedicated and enthusiastic

Customer Service Executive

to join our dynamic team in the

Publishing Industry

. This is an exciting opportunity for individuals looking to kickstart their career in customer service and sales support. The ideal candidate will be responsible for providing exceptional support to our customers, ensuring their needs are met while fostering strong relationships. If you are passionate about delivering outstanding service and thrive in a fast-paced environment, we would love to hear from you!Key Responsibilities

• Provide comprehensive support to customers, addressing inquiries and resolving issues promptly.
• Assist in sales support activities, ensuring a seamless experience for clients.
• Maintain and enhance customer relationships through effective communication and follow-up.
• Collaborate with internal teams to ensure customer satisfaction and service excellence.
• Document customer interactions and feedback to improve service delivery.
• Participate in training sessions to enhance product knowledge and customer service skills.
• Contribute to the development of customer service operations and best practices.
  

Qualifications

The ideal candidate will possess the following qualifications:

• Education: A minimum of a high school diploma; a degree in a relevant field is a plus.
• Experience: 0 to 1 year of experience in customer service or a related field.
• Skills: Strong communication and interpersonal skills, with a focus on customer relationship management.
• Technical Proficiency: Familiarity with customer service software and tools is an advantage.
• Work Ethic: A proactive approach to problem-solving and a commitment to delivering high-quality service.
• Availability: Must be available to work during the day in an on-site capacity.
  

This is a

full-time

position based in

Meerut

, with an annual salary of

1,00,000

. We are looking to fill

1 position

and welcome candidates who are eager to learn and grow within our organization.If you are ready to take the next step in your career and join a team that values customer satisfaction and professional development, please apply today!This job is provided by Shine.com