We are looking for a Customer Service Executive to join our publishing company to guide authors throughout the book publishing journey. You will interact with authors, provide information about the publishing process, and help them select the most suitable publishing plan based on their needs. Responsibilities: Learn about publishing processes and services in the publishing industry. Handle inquiries generated through our marketing campaigns. Explain different publishing models and guide new authors step by step. Answer author queries with clarity and professionalism. Suggest suitable publishing options to authors and support them in decision-making. Maintain strong relationships with authors through phone and email communication. Keep up-to-date with industry trends and customer needs. Candidate Profile: Excellent communication skills in both Hindi and English. Calm, patient, and able to handle challenging situations. Strong interpersonal and problem-solving skills. Basic computer knowledge (MS Office, Email, Internet). Note: This is a full-time salaried position . Applicants are not required to pay any fee to apply or join. Job Type: Full-time Pay: ₹9,000.00 - ₹10,000.00 per month Experience: Customer service: 1 year (Required) Language: English (Required) Hindi (Required) Location: Meerut, Meerut, Uttar Pradesh (Required) Work Location: In person
We are looking for a Customer Service Executive to join our publishing company to guide authors throughout the book publishing journey. You will interact with authors, provide information about the publishing process, and help them select the most suitable publishing plan based on their needs. Responsibilities: Learn about publishing processes and services in the publishing industry. Handle inquiries generated through our marketing campaigns. Explain different publishing models and guide new authors step by step. Answer author queries with clarity and professionalism. Suggest suitable publishing options to authors and support them in decision-making. Maintain strong relationships with authors through phone and email communication. Keep up-to-date with industry trends and customer needs. Candidate Profile: Excellent communication skills in both Hindi and English. Calm, patient, and able to handle challenging situations. Strong interpersonal and problem-solving skills. Basic computer knowledge (MS Office, Email, Internet). Note: This is a full-time salaried position . Applicants are not required to pay any fee to apply or join. Job Type: Full-time Pay: ₹9,000.00 - ₹10,000.00 per month Experience: Customer service: 1 year (Required) Language: English (Required) Hindi (Required) Location: Meerut, Meerut, Uttar Pradesh (Required) Work Location: In person
Position Overview We are seeking a dedicated and enthusiastic Customer Service Executive to join our dynamic team in the Publishing Industry . This is an exciting opportunity for individuals looking to kickstart their career in customer service and sales support. The ideal candidate will be responsible for providing exceptional support to our customers, ensuring their needs are met while fostering strong relationships. If you are passionate about delivering outstanding service and thrive in a fast-paced environment, we would love to hear from you! Key Responsibilities Provide comprehensive support to customers, addressing inquiries and resolving issues promptly. Assist in sales support activities, ensuring a seamless experience for clients. Maintain and enhance customer relationships through effective communication and follow-up. Collaborate with internal teams to ensure customer satisfaction and service excellence. Document customer interactions and feedback to improve service delivery. Participate in training sessions to enhance product knowledge and customer service skills. Contribute to the development of customer service operations and best practices. Qualifications The ideal candidate will possess the following qualifications: Education: A minimum of a high school diploma; a degree in a relevant field is a plus. Experience: 0 to 1 year of experience in customer service or a related field. Skills: Strong communication and interpersonal skills, with a focus on customer relationship management. Technical Proficiency: Familiarity with customer service software and tools is an advantage. Work Ethic: A proactive approach to problem-solving and a commitment to delivering high-quality service. Availability: Must be available to work during the day in an on-site capacity. This is a full-time position based in Meerut , with an annual salary of 1,00,000 . We are looking to fill 1 position and welcome candidates who are eager to learn and grow within our organization. If you are ready to take the next step in your career and join a team that values customer satisfaction and professional development, please apply today! This job is provided by Shine.com
We are looking for a Customer Service Executive to join our publishing company to guide authors throughout the book publishing journey. You will interact with authors, provide information about the publishing process, and help them select the most suitable publishing plan based on their needs. Responsibilities: Learn about publishing processes and services in the publishing industry. Handle inquiries generated through our marketing campaigns. Explain different publishing models and guide new authors step by step. Answer author queries with clarity and professionalism. Suggest suitable publishing options to authors and support them in decision-making. Maintain strong relationships with authors through phone and email communication. Keep up-to-date with industry trends and customer needs. Candidate Profile: Excellent communication skills in both Hindi and English. Calm, patient, and able to handle challenging situations. Strong interpersonal and problem-solving skills. Basic computer knowledge (MS Office, Email, Internet). Note: This is a full-time salaried position . Applicants are not required to pay any fee to apply or join. Job Type: Full-time Pay: ₹9,000.00 - ₹10,000.00 per month Experience: Customer service: 1 year (Required) Language: English (Required) Hindi (Required) Location: Meerut, Meerut, Uttar Pradesh (Required) Work Location: In person
We are seeking a skilled and detail-oriented Computer Operator with DTP expertise to manage desktop publishing tasks, document formatting, and printing operations. The ideal candidate should be proficient in DTP software and able to handle typing, page layout, and print-ready file preparation in both English and Hindi. Key Responsibilities: Perform typing and formatting of documents and books Design and layout content using DTP software (e.g., Adobe InDesign) Edit and proofread documents for accuracy and consistency Ensure timely completion of all assigned tasks Required Skills & Qualifications: Minimum qualification: 12th Pass / Graduate Proven experience as a Computer Operator or DTP Operator Typing knowledge and accuracy (Hindi typing is a must) Job Type: Full-time Pay: ₹7,000.00 - ₹10,000.00 per month Education: Higher Secondary(12th Pass) (Required) Experience: Microsoft Word: 1 year (Required) Language: English (Preferred) Location: Meerut city, Uttar Pradesh (Required) Work Location: In person
We are seeking a skilled and detail-oriented Computer Operator with DTP expertise to manage desktop publishing tasks, document formatting, and printing operations. The ideal candidate should be proficient in DTP software and able to handle typing, page layout, and print-ready file preparation in both English and Hindi. Key Responsibilities: Perform typing and formatting of documents and books Design and layout content using DTP software (e.g., Adobe InDesign) Edit and proofread documents for accuracy and consistency Ensure timely completion of all assigned tasks Required Skills & Qualifications: Minimum qualification: 12th Pass / Graduate Proven experience as a Computer Operator or DTP Operator Typing knowledge and accuracy (Hindi typing is a must) Job Type: Full-time Pay: ₹7,000.00 - ₹10,000.00 per month Education: Higher Secondary(12th Pass) (Required) Experience: Microsoft Word: 1 year (Required) Language: English (Preferred) Location: Meerut city, Uttar Pradesh (Required) Work Location: In person
We are seeking a skilled and detail-oriented Computer Operator with DTP expertise to manage desktop publishing tasks, document formatting, and printing operations. The ideal candidate should be proficient in DTP software and able to handle typing, page layout, and print-ready file preparation in both English and Hindi. Key Responsibilities: Perform typing and formatting of documents and books Design and layout content using DTP software (e.g., Adobe InDesign) Edit and proofread documents for accuracy and consistency Ensure timely completion of all assigned tasks Required Skills & Qualifications: Minimum qualification: 12th Pass / Graduate Proven experience as a Computer Operator or DTP Operator Typing knowledge and accuracy (Hindi typing is a must) Job Type: Full-time Pay: ₹7,000.00 - ₹10,000.00 per month Education: Higher Secondary(12th Pass) (Required) Experience: Microsoft Word: 1 year (Required) Language: English (Preferred) Location: Meerut city, Uttar Pradesh (Required) Work Location: In person