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Customer Service Executive

1 - 3 years

1 - 3 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Job Responsibilities To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Digital Mindset Relationship Building Process Knowledge/ Orientation Effective Time Management Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Role Requirements Educational Qualification – Graduate

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Muthoot FinCorp (MFL)
Muthoot FinCorp (MFL)

Financial Services

New Delhi

5000+ Employees

47 Jobs

    Key People

  • George Alexander Muthoot

    Managing Director
  • Ashish Kumar Singh

    CEO

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